That said, not all web hosts offer email. WP Engine, for example, does not. In such instances, you must email accounts from a company other than your web host. GoDaddy, for instance, sells email packages starting at $3.49 per user, per month. That might sound like a hassle, and just one more thing to keep track of, but there are actually some webmasters who feel that separating your email hosting and web hosting services is smart. That way, one provider going offline won't completely bork your business.
You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
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A web hosting account is a secure space on powerful computers (called servers) located in special buildings (datacenters) that provide consistently fast Internet connections, redundant power supply, and physical access security. Today, web hosting has evolved from being considered “just some space on a server” to being a comprehensive platform on which you can build, publish, and market your website, in addition to providing powerful collaboration tools such as email, calendars, and file sharing.
All the features I've detailed to this point are valuable to the web hosting experience, but none matches the critical importance of site uptime. If your site is down, clients or customers will be unable to find you or access your products or services. It doesn't matter how great the features are, or how good it looks; if your site is down, it might as well not exist.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as Senior Analyst. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew. You can a find Jeffrey online at jeffreylwilson.net, or send him a tweet at @jeffreylwilson
All the features I've detailed to this point are valuable to the web hosting experience, but none matches the critical importance of site uptime. If your site is down, clients or customers will be unable to find you or access your products or services. It doesn't matter how great the features are, or how good it looks; if your site is down, it might as well not exist.
The best web hosting service right now is Bluehost. Based in Utah, Bluehost is the preferred partner for WordPress, the world's favourite website builder. This service does a great job of balancing price and features for less experienced businesses, while offering lots of options for more advanced users. Its shared hosting packages start with a very reasonable 'basic' plan, targeted at home users. 
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