Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers.
Unlike shared or VPS hosting, dedicated hosting makes your website the lone tenant on a server. To extend the housing metaphor, having a dedicated server is like owning your own home. The means that your website taps the server's full power, and pays for the privilege. If you're looking for a high-powered site—an online mansion for your business—dedicated hosting is the way to go. That said, many dedicated web hosting services task you with handling backend, technical issues, much as homeowners have manage maintenance that renters generally leave to their landlords.
Many web hosting services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some web hosting services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider. 

Transferring your website to Web Hosting Canada normally involves two steps: transferring your domain registration, and transferring your website content. Our team can help perform both operations for you, free of charge, usually in under 24 hours. Simply open a support request asking for a site transfer after you’ve activated your hosting account, and include the login details from your current provider.
VPS hosting sits in the intersection of shared hosting and dedicated servers. Unlike shared hosting, VPS is an isolated environment with dedicated resources, which means you have more processing power and your site loads faster. VPS is best suited for applications that have seasonal traffic spikes or RAM-heavy/CPU-intensive applications. If you are developing a new application that has a complex database and you’re not sure how many visits you’ll get, VPS hosting is the affordable option to start with before you upgrade to a dedicated server. 

You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Alexandra Leslie’s interest in website administration was sparked in her teens, priming her for a fast-paced career in managing, building, and contributing to online brands, including HostingAdvice, Forbes, and the blogs of prominent hosting providers. She brings to the table firsthand experience in reviewing web hosts, perfecting website design, optimizing content, and walking site owners through the steps that add up to a successful online presence. Today, she combines her extensive writing experience with technical understanding to unpack some of the most complex topics that daunt novice website owners, as well as the subjects that excite veteran technologists within the HostingAdvice readership. 

You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
The web hosting provider offers solid plans with a good selection of features. The one area we're concerned about is how it presents its offers. Like many hosting providers, its published pricing is a bit misleading. You're not getting hosting for $2.96/mo unless you pay $71 for two years of service. Renewals are generally at a higher rate, although a salesperson we spoke to advised you ask for a "loyalty discount."
But, again, operationally it's quite strong. 24/7/365 customer support is available not only by live chat and email, but by phone. It offers free site migrations with some dedicated attention paid to making a transfer as smooth as possible. And, if you're willing to go for one of the higher-end plans, the company has put some serious attention into performance and caching.
Partitioning a single server to appear as multiple servers has been increasingly common on microcomputers since the launch of VMware ESX Server in 2001. The physical server typically runs a hypervisor which is tasked with creating, releasing, and managing the resources of "guest" operating systems, or virtual machines. These guest operating systems are allocated a share of resources of the physical server, typically in a manner in which the guest is not aware of any other physical resources save for those allocated to it by the hypervisor. As a VPS runs its own copy of its operating system, customers have superuser-level access to that operating system instance, and can install almost any software that runs on the OS; however, due to the number of virtualization clients typically running on a single machine, a VPS generally has limited processor time, RAM, and disk space.[2]

It provides you with even more options, including root access, access to Apache and PHP.ini (modification of PHP variables), and much more. You can also install an SSL certificate, and all software program types. In short, you get more freedom in terms of administering and configuring your server, without the hassle of managing any physical hardware.  

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HostPapa uses Solid State Disks (SSD) for data storage. For your website hosting, this means a much faster loading speed. If your server can display your website at lightning speed, this will contribute to the user experience on your site. This includes more time spent on site, more interaction, more pages visited, eventually getting you to the goal you have for your website, whether it’s selling something or sharing your expertise, etc.
Our Website Backup automatically backs up your data – every day. And in worst-case scenarios, if disaster strikes, it’s ok – you can restore your data with a single “click.” So, get Website Backup and stop worrying about data loss. Get back to doing what you do best – running your business and making money. And speaking of money, here’s the best part – we’re offering it for only C$1.99/mo.
Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost.  

You gain the most web-building functionality if you create a self-hosted site. This typically involves transfering the free WordPress CMS to server or signing up for a web host's optimized WordPress plan. With an optimized plan, the host automatically handles backend stuff, so you don't have to worry about updating the plug-ins and CMS, and enabling automatic backups. In these instances, the WordPress environment typically comes pre-installed on the server. 
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