You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
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Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers.
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 

You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
I was running a small private weather website in AWS and the satellite images got "picked up" by a news website and they regularly use them during major weather evenings. AWS' 12c per GB of outbound network traffic made things expensive and VPSServer makes this a lot more manageable and has excellent data volumes included with the price of the VPS. I also get many more CPUs for the price compared to AWS, so I am a happy customer.
We liked how Web Hosting Hub describes its new customer process. It tells new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. It offers an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee. 
On the topic of dedicated hosting, many web hosting services also offer managed hosting. This type of hosting sees the web host act as your IT department, handling a server's maintenance and upkeep. This hosting option is something that you'd typically find with dedicated servers, so it's a business-centric addition. Naturally, it adds a few bucks to the hosting cost, but nothing that should break the bank if you have the resources for a dedicated server.
You'll also want to determine how long you'll need VPS web hosting. If you need hosting for a short time period—say, less than a month or two—you'll typically receive a refund should you cancel your hosting within 60 days. These money-back guarantees vary from web host to web host. For example, Company X may offer a 30-day money-back guarantee, while Company Y may offer a lengthy 90-day money-back guarantee. As always, it's best to shop around for the features that best suit your web hosting needs. 

When it comes to server operating systems, Linux is typically the default option. Still, some services offer a choice of Linux or Windows hosting. If you have specific server-side applications that require Windows, such as SQL Server or a custom application written in .NET, then you need to make sure your web host has Windows hosting. But don't let the idea of a Linux host intimidate you. Nowadays, most web hosts offer a graphical interface or a control panel to simplify server administration and website management. Instead of typing at the command line, you'll click easily identifiable icons.
Complete Internet Solutions is not like that. The price they quote is your locked-in price. In addition, they offer a free twelve months on top of your term. So, if you sign up for two years at $3.95 a month, you pay $94.80 for the two years, and then pay nothing for another year. If you choose to renew at the end of those three years, you can repeat that pricing program without a fee increase. This is how it should be done.

HostGator offers unlimited storage and bandwidth and good support to assist you. The cheapest plan starts at $2.99/mo (with a 6-month commitment) and renews at $14.95/month or $3.98/mo (with a 36-month commitment) renewing at $9.95/month. You can host 1 website and thee plan includes generous unmetered storage and bandwidth, free SSL and a solid 45-day money-back guarantee.


Why? Because word of mouth only gets you so far in the internet era. People discover new businesses—even local business—via Bing, Google, and Yahoo. The days when they'd just look you up in the yellow pages are long gone. If you don't have a sharable website address, your chances of building online word of mouth via social networking plummet, too. In other words, no website, no discoverability, no money. Of course, web hosting isn't just for businesses. You may want to host a personal website or blog, too. Either way, the services here have you covered.
Yes, you can type “free website hosting” into a search engine of your choice, and you will get results. Don’t do it. At best, you will be stuck with shoddy service, semi-reliable uptime, and ridiculously short-lived storage and bandwidth capacities. The free options out there will frustrate you, and putting yourself through that makes zero sense when you can have quality hosting for as little as $2 a month. 

SiteGround developed several in-house innovations that put them ahead in this market, including a unique technology to actively monitor their servers, preventing downtime in real time, and custom software for live chat and support ticketing. These examples of going the extra mile for the user have resulted in 99.996% uptime annually and exceptional customer support around the clock. Read our review for more on why SiteGround is a stellar choice for small business hosting.
As longtime website owners and hosting nerds, we've been asked often: "Which web host is your personal favorite?" We recently decided to take this question seriously — exhaustively testing accounts with all the best web hosting services to analyze their uptime, features, pricing, support, and more. So who do we believe offers the best web hosting? See below for our top reviews of 2020, conveniently broken out by category:
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.
Alexandra Leslie’s interest in website administration was sparked in her teens, priming her for a fast-paced career in managing, building, and contributing to online brands, including HostingAdvice, Forbes, and the blogs of prominent hosting providers. She brings to the table firsthand experience in reviewing web hosts, perfecting website design, optimizing content, and walking site owners through the steps that add up to a successful online presence. Today, she combines her extensive writing experience with technical understanding to unpack some of the most complex topics that daunt novice website owners, as well as the subjects that excite veteran technologists within the HostingAdvice readership.
You could think of the sites that share your server as your roommates; there's really not that much separating you from them. Sure, you can close the bedroom door, but they can still cause nightmares for you in the kitchen and the bathroom. In web hosting terms, all the sites share a single server's resources, so huge traffic spike on Site A may impact the neighboring sites' performances. It's even possible that another site could take down the shared server altogether, if it crashed hard enough.
Domain name registrars function as marketplaces to buy and sometimes host your website name. Just like with any online purchase, you'll need to go through the registration and check out process. Once you have a domain name, you'll need to point your domain information to your hosting provider. If that sounds too baffling - contact the support. They'll surely know how to do it.

Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost. 
VPS hosting sits in the intersection of shared hosting and dedicated servers. Unlike shared hosting, VPS is an isolated environment with dedicated resources, which means you have more processing power and your site loads faster. VPS is best suited for applications that have seasonal traffic spikes or RAM-heavy/CPU-intensive applications. If you are developing a new application that has a complex database and you’re not sure how many visits you’ll get, VPS hosting is the affordable option to start with before you upgrade to a dedicated server.
The best web hosts on the market include these web builders in their service offerings. Some include popular existing site builders like Weebly, while other hosting teams have engineered their own platforms for website design and development. For example, 1&1 has 1&1 MyWebsite, and InMotion’s BoldGrid sits atop WordPress for a more intuitive experience, whether you’re building your first site or your fourteenth.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.

Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost. 

A web hosting account is a secure space on powerful computers (called servers) located in special buildings (datacenters) that provide consistently fast Internet connections, redundant power supply, and physical access security. Today, web hosting has evolved from being considered “just some space on a server” to being a comprehensive platform on which you can build, publish, and market your website, in addition to providing powerful collaboration tools such as email, calendars, and file sharing. 

US-based GoDaddy is one of the largest web hosting companies around. As one of the few that’s done television advertising, it’s probably the best known, too. Even its cheapest web hosting package comes with 100GB storage, unmetered bandwidth, and a free domain – with plenty of options due to GoDaddy's vast domain name repository. GoDaddy also boasts a guaranteed 99.9% uptime, free backup and restore, and expert hosting support available 24/7, all year round. 
Paul joined the Hosting.Review team right from the start as a content writer and marketer. He was the person responsible for establishing a trademark for in-depth web hosting evaluation and superb review articles. Before joining Hosting.Review, Paul was working on various projects as a freelancer. Paul spends his free time reading fantasy books and graphic novels.

That said, not all web hosts offer email. WP Engine, for example, does not. In such instances, you must email accounts from a company other than your web host. GoDaddy, for instance, sells email packages starting at $3.49 per user, per month. That might sound like a hassle, and just one more thing to keep track of, but there are actually some webmasters who feel that separating your email hosting and web hosting services is smart. That way, one provider going offline won't completely bork your business.
Why? Because word of mouth only gets you so far in the internet era. People discover new businesses—even local business—via Bing, Google, and Yahoo. The days when they'd just look you up in the yellow pages are long gone. If you don't have a sharable website address, your chances of building online word of mouth via social networking plummet, too. In other words, no website, no discoverability, no money. Of course, web hosting isn't just for businesses. You may want to host a personal website or blog, too. Either way, the services here have you covered.
Rounding out the wins, InMotion offers a full 90-day money-back guarantee. On top of that, here's a special money-saving hint. In a chat session confirming pricing and offerings, the operator offered me some special prices and deals that reduced the published price by a few bucks. I was also told that while promotional pricing does go up at the end of the offer period, if you contact customer service, InMotion has a "loyal customer discount" that may bring the price back down.
Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost. 
While you will share some hardware resources with other VPS customers on your server, nothing your neighbours do will affect your container and vice versa. You get many of the benefits of your own dedicated server at a fraction of the cost. On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements, and growth.
On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Typically, a web hosting service gives you the option of selecting either a traditional hard drive or a solid-state drive as your website's storage medium. Traditional hard drives have large capacities and lower prices, but they aren't quite as resilient as their SSD counterparts. Solid-state drives, on the other hand, are often faster and more reliable than HDDs, but they cost more and have smaller storage capacities. Unless you truly need blazing speed, a traditional hard drive should get the job done.
In particular, Web Hosting Hub uses BoldGrid as a site builder. BoldGrid is actually an add-on to WordPress, so there's no lock-in. This overcomes the major problem of most site builders: you're locked into that host and that tool, often requiring you to completely rebuild your site if you want to expand. By using a WordPress-based solution, all of the rather considerable power of WordPress is available for future expansion. 
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