The web hosting provider offers solid plans with a good selection of features. The one area we're concerned about is how it presents its offers. Like many hosting providers, its published pricing is a bit misleading. You're not getting hosting for $2.96/mo unless you pay $71 for two years of service. Renewals are generally at a higher rate, although a salesperson we spoke to advised you ask for a "loyalty discount."
Partitioning a single server to appear as multiple servers has been increasingly common on microcomputers since the launch of VMware ESX Server in 2001. The physical server typically runs a hypervisor which is tasked with creating, releasing, and managing the resources of "guest" operating systems, or virtual machines. These guest operating systems are allocated a share of resources of the physical server, typically in a manner in which the guest is not aware of any other physical resources save for those allocated to it by the hypervisor. As a VPS runs its own copy of its operating system, customers have superuser-level access to that operating system instance, and can install almost any software that runs on the OS; however, due to the number of virtualization clients typically running on a single machine, a VPS generally has limited processor time, RAM, and disk space.[2]

It provides you with even more options, including root access, access to Apache and PHP.ini (modification of PHP variables), and much more. You can also install an SSL certificate, and all software program types. In short, you get more freedom in terms of administering and configuring your server, without the hassle of managing any physical hardware.
Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost. 
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.

1. Is it going to be a static HTML site or do you need a website builder or a CMS? If you only need a simple static website, any host will do the job just fine, so you can concentrate on the cheapest pricing. However, if you need a CMS or website builder solution, look at the best providers that include auto-installers or built-in website builders.
1. Is it going to be a static HTML site or do you need a website builder or a CMS? If you only need a simple static website, any host will do the job just fine, so you can concentrate on the cheapest pricing. However, if you need a CMS or website builder solution, look at the best providers that include auto-installers or built-in website builders.
HostGator offers unlimited storage and bandwidth and good support to assist you. The cheapest plan starts at $2.99/mo (with a 6-month commitment) and renews at $14.95/month or $3.98/mo (with a 36-month commitment) renewing at $9.95/month. You can host 1 website and thee plan includes generous unmetered storage and bandwidth, free SSL and a solid 45-day money-back guarantee.
Unlike shared or VPS hosting, dedicated hosting makes your website the lone tenant on a server. To extend the housing metaphor, having a dedicated server is like owning your own home. The means that your website taps the server's full power, and pays for the privilege. If you're looking for a high-powered site—an online mansion for your business—dedicated hosting is the way to go. That said, many dedicated web hosting services task you with handling backend, technical issues, much as homeowners have manage maintenance that renters generally leave to their landlords.
You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser.
For more business-oriented customers, it offers a full range of VPS and cloud hosting, along with serious Java Tomcat hosting, including shared and private JVMs, as well as Java VPS offerings. With a company named MochaHost, you'd expect some quality Java support and it has it. So brew yourself a cuppa, open a browser window and give MochaHost a spin. You have half a year to make up your mind, so if it turns out MochaHost really isn't your cup of tea, it'll understand. 

Once you register your website's domain name, it's time to start picking the specs for your server. Web hosts typically offer multiple VPS plans that have varying amounts of email capability, RAM, storage, CPU power, domain hosting, and monthly data transfers. The plans typically include website builders that let you quickly create a face for your site without much—or even any—coding required. A solid web host should offer at least 4GB of RAM, 100GB of storage, and an ample volume of monthly data transfers. If you expect a significant amount of website growth, then you should look for a web host that has as many unlimited offerings as possible. For example, Hostwinds—the PCMag Editors' Choice for VPS hosting—offers unlimited email, domains, and monthly data transfers. Note, however, that as with all unlimited service offerings, you really need to read the fine print to make sure that what you mean by unlimited and what the hosting service means by it.
Once you register your website's domain name, it's time to start picking the specs for your server. Web hosts typically offer multiple VPS plans that have varying amounts of email capability, RAM, storage, CPU power, domain hosting, and monthly data transfers. The plans typically include website builders that let you quickly create a face for your site without much—or even any—coding required. A solid web host should offer at least 4GB of RAM, 100GB of storage, and an ample volume of monthly data transfers. If you expect a significant amount of website growth, then you should look for a web host that has as many unlimited offerings as possible. For example, Hostwinds—the PCMag Editors' Choice for VPS hosting—offers unlimited email, domains, and monthly data transfers. Note, however, that as with all unlimited service offerings, you really need to read the fine print to make sure that what you mean by unlimited and what the hosting service means by it.
If you're on a budget and looking for the best free web hosting service, we'd recommend Weebly. The free option comes with free SSL security and 500MB storage, plus SEO and lead capture and contact forms. As you'd expect, there are limitations that come with choosing a free option: you'll have a Weebly-branded URL and ads on your site. If you want to remove these, you'll need to bump up to a paid plan. Users can also benefit from Weebly’s range of stylish website templates.
The first thing that caught our eye about Complete Internet Hosting was a great answer to my biggest complaint about hosting providers. Most hosting providers will suck you in with a relatively aggressive starting price, but when it comes time to renew, the renewal price can be two or three times the original price. I've even found one company that renews at more than six times the original price.
When it's time to set up shop, look for a web host that offers the aforementioned dedicated servers, as well as advanced cloud server platforms (such as Amazon Web Services or Google Cloud), custom server builds should you need it, and 24/7 customer support. Depending on your business' focus, you may need a web host that can handle pageviews or visitors that rank in the high thousands or millions. Many busy hosting plans offer an onboarding specialist that can help you get started, too.
CloudLinux helps protect websites in a shared website hosting environment. If one of the websites on the servers gets attacked or gets a sudden growth in popularity and a lot of unexpected traffic, it will start draining all of the server resources, affecting other websites. CloudLinux makes sure this doesn’t happen. It will either slow down the website to stop it from hogging all resources or it will temporarily shut it down.

If you're planning on selling a product, look for a web host that offers a Secure Sockets Layer (SSL) certificate, because it encrypts the data between the customer's browser and web host to safeguard purchasing information. You're probably familiar with SSL; it's the green padlock that appears in your web browser's address bar as you visit an online financial institution or retail outlet. A few companies toss in a SSL certificate free of charge; others may charge you roughly $100 per year for that extra security layer.
Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers.
Partitioning a single server to appear as multiple servers has been increasingly common on microcomputers since the launch of VMware ESX Server in 2001. The physical server typically runs a hypervisor which is tasked with creating, releasing, and managing the resources of "guest" operating systems, or virtual machines. These guest operating systems are allocated a share of resources of the physical server, typically in a manner in which the guest is not aware of any other physical resources save for those allocated to it by the hypervisor. As a VPS runs its own copy of its operating system, customers have superuser-level access to that operating system instance, and can install almost any software that runs on the OS; however, due to the number of virtualization clients typically running on a single machine, a VPS generally has limited processor time, RAM, and disk space.[2]
In order to publish your website online, your business website requires a web hosting service. However, a web host gives business owners more than just web hosting services! For example, web hosting firms typically employ in-house technicians to make sure their clients' websites are up and running 24/7. Plus, when website owners are in need of help or troubleshooting (e.g. script debutting, email not able to send/receive, domain name renewal, and more), the web host's in-house support are the go-to people. A professional web hosting service ensures a hassle-free experience for business owners, so they can efficiently focus their time and effort on their businesses.
Rather than storing data on physical servers, cloud customers are hosted on a connected network of virtual machines. The service is software-independent and perfect for folks who benefit from high availability and on-demand, pay-as-you-go resources. Ranked #1 for cloud-based VPS hosting, InMotion offers performance-enhancing SSDs, free data backups, and managed server options. 

On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
Do you plan to sell products or services? If so, you'll want to invest in a web hosting service that offers Secure Sockets Layer (SSL). An SSL connection encrypts the financial information that shuttles between users' web browsers and your website, thus safeguarding the transmission of the purchasing information. Some hosting companies include a free SSL certificate when you sign up for a web hosting plan, while others charge close to $100. You can save some money by shopping around for services that offer the cheaper SSL plans.
The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
Many web hosting services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some web hosting services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider. 

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Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser.


BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 
It shouldn't come as any surprise that, like other web host providers, A2 Hosting's unlimited plans aren't actually unlimited. It expect you to use its service like "similarly situated customers." This is like being on a highway. If everyone is going a few miles above the speed limit, you're probably okay, but if you're barreling down the fast lane past everyone else, you're probably going to be asked to slow down.

VPS hosting is an affordable option when your business requirements outgrow the capacity of shared hosting. It's the next logical step: substantially more capacity and control for just a bit more money. Users on a shared web hosting server share the computing resources for the websites, email, and databases. There is no guarantee of CPU, RAM on shared web hosting. VPS hosting provides dedicated compute resources for your websites, files, email, databases, etc. keeping you in complete control. In addition, you get more control with root level access to perform configurations not possible in shared hosting.


Aptly named the “Best Host to Grow With,” HostGator is one of the most well-known and well-respected web hosts in the industry. Their plans include user-friendly Weebly site builder, no contract commitment, and unlimited storage, emails, and site traffic. Start with shared hosting and grow your business to dedicated-server scale, and the HostGator team will be there to help you grow every step of the way.
Partitioning a single server to appear as multiple servers has been increasingly common on microcomputers since the launch of VMware ESX Server in 2001. The physical server typically runs a hypervisor which is tasked with creating, releasing, and managing the resources of "guest" operating systems, or virtual machines. These guest operating systems are allocated a share of resources of the physical server, typically in a manner in which the guest is not aware of any other physical resources save for those allocated to it by the hypervisor. As a VPS runs its own copy of its operating system, customers have superuser-level access to that operating system instance, and can install almost any software that runs on the OS; however, due to the number of virtualization clients typically running on a single machine, a VPS generally has limited processor time, RAM, and disk space.[2]
The PRO web hosting will be the right fit for most small business websites. It includes automatic SSL protection, a free domain name registration, and delivers better performance (double the RAM, CPU, Disk throughput), enabling faster page loads and more simultaneous traffic to your website. It’s a great choice for WordPress, Joomla or Drupal sites expecting to receive several hundreds of visitors per day. It also includes Premium features such as Anycast DNS.
When it comes to server operating systems, Linux is typically the default option. Still, some services offer a choice of Linux or Windows hosting. If you have specific server-side applications that require Windows, such as SQL Server or a custom application written in .NET, then you need to make sure your web host has Windows hosting. But don't let the idea of a Linux host intimidate you. Nowadays, most web hosts offer a graphical interface or a control panel to simplify server administration and website management. Instead of typing at the command line, you'll click easily identifiable icons.
In this day and age, you don’t have to be a 5-star designer or experienced developer to have a website. That’s why man invented website builders — the time-saving, headache-free, web-design-for-dummies alternative to complex coding. You can point and click to add elements like photos or videos, type content into a visual editor, click one more button, and watch as it all magically appears live on the Internet. Seriously, these tools are brilliant, and it gets better:

It shouldn't come as any surprise that, like other web host providers, A2 Hosting's unlimited plans aren't actually unlimited. It expect you to use its service like "similarly situated customers." This is like being on a highway. If everyone is going a few miles above the speed limit, you're probably okay, but if you're barreling down the fast lane past everyone else, you're probably going to be asked to slow down.


Complete Internet Solutions is not like that. The price they quote is your locked-in price. In addition, they offer a free twelve months on top of your term. So, if you sign up for two years at $3.95 a month, you pay $94.80 for the two years, and then pay nothing for another year. If you choose to renew at the end of those three years, you can repeat that pricing program without a fee increase. This is how it should be done.
The web hosting provider offers solid plans with a good selection of features. The one area we're concerned about is how it presents its offers. Like many hosting providers, its published pricing is a bit misleading. You're not getting hosting for $2.96/mo unless you pay $71 for two years of service. Renewals are generally at a higher rate, although a salesperson we spoke to advised you ask for a "loyalty discount."
When it's time to set up shop, look for a web host that offers the aforementioned dedicated servers, as well as advanced cloud server platforms (such as Amazon Web Services or Google Cloud), custom server builds should you need it, and 24/7 customer support. Depending on your business' focus, you may need a web host that can handle pageviews or visitors that rank in the high thousands or millions. Many busy hosting plans offer an onboarding specialist that can help you get started, too. 

Hey there, apologies for the delay in responding! Thank you for your interest in considering your web hosting options. We do have a reseller hosting option. To answer your question between shared and VPS hosting, I would recommend VPS hosting. This would allow each of your clients to have their own cPanel, whereas a shared account would only include one cPanel account. I recommend contacting our Sales Team via live chat for the most recent/up to date “rates”. There are multiple options that you can consider; the prices are also available on our VPS hosting page. I hope this helps!
All of this infrastructure has been built out to support the a wide range of hosting services. The family-owned company gains points for understanding the importance of transaction security by offering free AutoSSL and Let's Encrypt SSL encryption for its plans. While the company offers sophisticated services for technically strong clients, it also has a Weebly web builder option to get you up and running quickly. 

You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you.


We're often asked whether a virtual private server is faster than shared hosting options. Unfortunately, it's impossible to provide a general answer. There are powerful hosting plans with faster computing resources than that of a VPS. The difference, however, lies in the fact that our VPS services offer guaranteed resources (computing power), whereas shared hosting products are influenced by the number of resources available to other customers and ultimately only represent theoretical values.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
All the features I've detailed to this point are valuable to the web hosting experience, but none matches the critical importance of site uptime. If your site is down, clients or customers will be unable to find you or access your products or services. It doesn't matter how great the features are, or how good it looks; if your site is down, it might as well not exist.

While there are many components to a successful website, it all starts with web hosting. Ensuring that your web hosting company is a top rated, award winning industry leader is a good start to ensure online success! Hundreds of thousands of domains rely on our cutting-edge servers and green data centres to keep their sites running smoothly, and so can you. When you have the right web hosting company on your side, managing your website truly becomes that much easier. HostPapa is the Canadian web hosting company you can trust!


Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser.
If you're not sure of the type of hosting your business needs, you might want to start small, with shared Web hosting. You can always graduate to a more robust, feature-rich package of, say, VPS hosting or even dedicated hosting in the future. Unfortunately, some hosts don't offer all hosting types. Consider how much you expect to grow your website, and how soon, before you commit to anything longer than a one-year plan. It's worth spending the time up front to make sure that the host you select with is able to provide the growth you envision for your site, as switching web hosting providers midstream is not a trivial undertaking.
If you host it in a VPS environment, your site won't share resources with neighboring sites, the way it would with shared hosting. In fact, your site lives in a partitioned server area that has its own operating system, storage, RAM, and monthly data transfer limits, so you can expect smoother, more stable site performance. The sites with which you share your server are far less likely to affect your site—or even take it down altogether—than they would be on a shared site. Knowing how VPS setups operate is just the first step, however. You still need to familiarize yourself with the essential features needed for building a rock-solid, VPS-hosted website.
We're often asked whether a virtual private server is faster than shared hosting options. Unfortunately, it's impossible to provide a general answer. There are powerful hosting plans with faster computing resources than that of a VPS. The difference, however, lies in the fact that our VPS services offer guaranteed resources (computing power), whereas shared hosting products are influenced by the number of resources available to other customers and ultimately only represent theoretical values.
* Comparison made on November 4, 2019 with GoDaddy's Enhance Plan and the VPS L package from IONOS using monthly list prices and features included with plans/packages for both products. Comparison is provided for information purposes only. The GoDaddy name is property of GoDaddy Inc. and is being used only for the express purposes of this comparison. The IONOS mark is a trademark of 1&1 IONOS SE. All rights reserved.

You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you.
VPS hosting contains the best elements of shared hosting and dedicated hosting services. Like shared hosting, VPS hosting puts your website on a server that also has other sites running on it, except that there are fewer sites per server. The sites share the cost of running on the server, which results in a monthly or yearly charge that's less than the relatively high price tag of dedicated hosting.
If you aim to have a web presence, you've got to have email. It's a convenient way for potential customers and clients to send you a message, Word document, or other files. Thankfully, most web hosts include email in the price of their hosting plans. Some web hosts offer unlimited email account creation (which is great for future growth), while others offer a finite amount. You, naturally, should want unlimited email.
Migration or transfer services are often free or offered at a reasonable fee. These services help move your existing site to the new hosting provider. They can save a huge amount of hassle. Just remember that the migration process is often automated, and may fit in with the host's processes and needs rather than yours. Not everything may migrate, and you may find the organization of the newly migrated site makes for harder maintenance in the long run.

SiteGround has the best support and good performance but all that comes with a price (high renewal cost). The cheapest plan starts at $3.95/mo (with the 12-month commitment) and renews at $11.95/mo. You can host 1 website and the plan includes 10GB SSD storage, unmetered bandwidth, and free SSL. Your purchase is backed by the 30-day money-back guarantee.
If you're on a budget and looking for the best free web hosting service, we'd recommend Weebly. The free option comes with free SSL security and 500MB storage, plus SEO and lead capture and contact forms. As you'd expect, there are limitations that come with choosing a free option: you'll have a Weebly-branded URL and ads on your site. If you want to remove these, you'll need to bump up to a paid plan. Users can also benefit from Weebly’s range of stylish website templates. 

If you're on a budget and looking for the best free web hosting service, we'd recommend Weebly. The free option comes with free SSL security and 500MB storage, plus SEO and lead capture and contact forms. As you'd expect, there are limitations that come with choosing a free option: you'll have a Weebly-branded URL and ads on your site. If you want to remove these, you'll need to bump up to a paid plan. Users can also benefit from Weebly’s range of stylish website templates.
As a result of VPS hosting's hybrid nature, its cost isn't quite as low as shared hosts' fees, but it's not nearly as high as dedicated hosts' fees. You can expect to pay between $20 per month and $100 per month, depending on the configuration. Shared web hosting, on the other hand, is extremely cheap hosting; you can often set up shop for less than $10 per month. Dedicated web hosting will typically set you back $100 per month or more.
The company's entry-point pricing is extremely low, and while this will buy you up to three years of very low-cost hosting, do be aware that its post-promotion price will increase substantially, putting its subsequent year pricing more in line with the rest of its competitors. That said, we liked its 24/7 phone customer support, SSD support on some plans and 30-day money-back guarantee. 

You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
It shouldn't come as any surprise that, like other web host providers, A2 Hosting's unlimited plans aren't actually unlimited. It expect you to use its service like "similarly situated customers." This is like being on a highway. If everyone is going a few miles above the speed limit, you're probably okay, but if you're barreling down the fast lane past everyone else, you're probably going to be asked to slow down.
But, again, operationally it's quite strong. 24/7/365 customer support is available not only by live chat and email, but by phone. It offers free site migrations with some dedicated attention paid to making a transfer as smooth as possible. And, if you're willing to go for one of the higher-end plans, the company has put some serious attention into performance and caching.

Previously use A2 windows server, but they had massive issue on their windows server, made my site down for 1 week and they were unable to recover my files and database. Very disappointed with them! I then moved to ASPHostportal. So far, their support are really good and server are very fast. I also purchased scheduled task addon to periodically backup my files. I don't want bad things happened again.


While you will share some hardware resources with other VPS customers on your server, nothing your neighbours do will affect your container and vice versa. You get many of the benefits of your own dedicated server at a fraction of the cost. On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements, and growth.
Whether I’m geeking out with Ryan, Laura, and the team, or sketching out server diagrams to explain the basics to my grandmother, talking about a career in web hosting is always a creative endeavor, and I love it. Hopefully, this guide has cleared up some of the common confusions of hosting services, and you’re ready to sign up with the web host that best fits your upcoming site needs. 

The company also offers higher-end Windows and Linux servers, available with Plesk and cPanel respectively. We were very intrigued to see that the company offers low-end Atom-based dedicated servers as well as the more traditional Xeon-based machines. One great resource for those doing some basic experimentation, or site development, is that it has a free, three-month trial for one of its lightly equipped Atom servers.


Rather than storing data on physical servers, cloud customers are hosted on a connected network of virtual machines. The service is software-independent and perfect for folks who benefit from high availability and on-demand, pay-as-you-go resources. Ranked #1 for cloud-based VPS hosting, InMotion offers performance-enhancing SSDs, free data backups, and managed server options.

BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 
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