As longtime website owners and hosting nerds, we've been asked often: "Which web host is your personal favorite?" We recently decided to take this question seriously — exhaustively testing accounts with all the best web hosting services to analyze their uptime, features, pricing, support, and more. So who do we believe offers the best web hosting? See below for our top reviews of 2020, conveniently broken out by category:
Amazon Web Services Abiquo Enterprise Edition CloudStack Citrix Cloud CtrlS DigitalOcean EMC Atmos Eucalyptus Fujitsu GoGrid Google Cloud Platform GreenButton GreenQloud IBM Cloud iland Joyent Lunacloud Microsoft Azure Mirantis Nimbula Nimbus OpenIO OpenNebula OpenStack Oracle Cloud OrionVM Rackspace Cloud Safe Swiss Cloud SoftLayer Zadara Storage libvirt libguestfs OVirt Virtual Machine Manager Wakame-vdc Virtual Private Cloud OnDemand
Bluehost (established in 1996) is the most reliable beginner-friendly web hosting out there. The cheapest plan starts from just $2.75/mo (if you pay for 36-month in advance), renewals start at $7.99/mo. With the basic plan, you can host 1 website. The plan includes a free domain for 1 year, 50GB SSD storage, unmetered bandwidth, free SSL and 24/7 live chat support.
In particular, Web Hosting Hub uses BoldGrid as a site builder. BoldGrid is actually an add-on to WordPress, so there's no lock-in. This overcomes the major problem of most site builders: you're locked into that host and that tool, often requiring you to completely rebuild your site if you want to expand. By using a WordPress-based solution, all of the rather considerable power of WordPress is available for future expansion.
Aptly named the “Best Host to Grow With,” HostGator is one of the most well-known and well-respected web hosts in the industry. Their plans include user-friendly Weebly site builder, no contract commitment, and unlimited storage, emails, and site traffic. Start with shared hosting and grow your business to dedicated-server scale, and the HostGator team will be there to help you grow every step of the way.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Typically, a web hosting service gives you the option of selecting either a traditional hard drive or a solid-state drive as your website's storage medium. Traditional hard drives have large capacities and lower prices, but they aren't quite as resilient as their SSD counterparts. Solid-state drives, on the other hand, are often faster and more reliable than HDDs, but they cost more and have smaller storage capacities. Unless you truly need blazing speed, a traditional hard drive should get the job done.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
When you sign up for SiteGround, you get a proactive chat from a live agent offering to call you, inquiring if you need any help setting everything up. Customer support includes tutorials, live chat, tickets, and phone calls. All are available 24/7 - and when you call on a Saturday night and get connected to an agent in 10 seconds, you know you're getting your money's worth.
In order to publish your website online, your business website requires a web hosting service. However, a web host gives business owners more than just web hosting services! For example, web hosting firms typically employ in-house technicians to make sure their clients' websites are up and running 24/7. Plus, when website owners are in need of help or troubleshooting (e.g. script debutting, email not able to send/receive, domain name renewal, and more), the web host's in-house support are the go-to people. A professional web hosting service ensures a hassle-free experience for business owners, so they can efficiently focus their time and effort on their businesses.
That means that, even though there may be multiple virtual machines on the same physical server, you are in an isolated environment with dedicated resources (RAM, Storage) and virtually allocated CPUs that no one else can touch. Plus, with root access, you can make technical changes that would not be allowed on a shared hosting plan. You get the advanced performance, control and flexibility usually reserved for dedicated servers, but at a much lower price.
A VPS runs its own copy of an operating system (OS), and customers may have superuser-level access to that operating system instance, so they can install almost any software that runs on that OS. For many purposes they are functionally equivalent to a dedicated physical server, and being software-defined, are able to be much more easily created and configured. They are priced much lower than an equivalent physical server. However, as they share the underlying physical hardware with other VPSes, performance may be lower, depending on the workload of any other executing virtual machines.