The best web hosts on the market include these web builders in their service offerings. Some include popular existing site builders like Weebly, while other hosting teams have engineered their own platforms for website design and development. For example, 1&1 has 1&1 MyWebsite, and InMotion’s BoldGrid sits atop WordPress for a more intuitive experience, whether you’re building your first site or your fourteenth.
* Comparison made on November 4, 2019 with GoDaddy's Enhance Plan and the VPS L package from IONOS using monthly list prices and features included with plans/packages for both products. Comparison is provided for information purposes only. The GoDaddy name is property of GoDaddy Inc. and is being used only for the express purposes of this comparison. The IONOS mark is a trademark of 1&1 IONOS SE. All rights reserved.
Alexandra Leslie’s interest in website administration was sparked in her teens, priming her for a fast-paced career in managing, building, and contributing to online brands, including HostingAdvice, Forbes, and the blogs of prominent hosting providers. She brings to the table firsthand experience in reviewing web hosts, perfecting website design, optimizing content, and walking site owners through the steps that add up to a successful online presence. Today, she combines her extensive writing experience with technical understanding to unpack some of the most complex topics that daunt novice website owners, as well as the subjects that excite veteran technologists within the HostingAdvice readership.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
We liked how Web Hosting Hub describes its new customer process. It tells new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. It offers an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee.
VPS hosting contains the best elements of shared hosting and dedicated hosting services. Like shared hosting, VPS hosting puts your website on a server that also has other sites running on it, except that there are fewer sites per server. The sites share the cost of running on the server, which results in a monthly or yearly charge that's less than the relatively high price tag of dedicated hosting.
If you want reasonably priced server space that won't load pages at a snail's pace when a neighboring site gets a huge traffic spike, VPS is a good option for your business. We've reviewed many VPS hosting services and included the best of the bunch in this guide. You should look into a dedicated server if you want to build a website on an even stronger foundation and can afford the bill.
All the features I've detailed to this point are valuable to the web hosting experience, but none matches the critical importance of site uptime. If your site is down, clients or customers will be unable to find you or access your products or services. It doesn't matter how great the features are, or how good it looks; if your site is down, it might as well not exist.
Once you decide you price range, you need to consider how long you'll need web hosting. If it's a short-term project—say, less than a month or two—you can typically receive a refund should you cancel your hosting within 60 days. Some companies offer 30-day money-back guarantees, others offer 90-day money-back guarantees. Once again, it's beneficial to do your homework.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.
Finally, we were quite happy with their money-back guarantee. They offer a full 90-day guarantee (except for domain names you buy) and a pro-rated refund for the rest of your time. So if you want to cancel after 18 months and have six months left in your term, you'll get back the cost of the six remaining months. It's clear, it's understandable, and it's the straightforward way we'd like to see most providers use as a model.
When it's time to set up shop, look for a web host that offers the aforementioned dedicated servers, as well as advanced cloud server platforms (such as Amazon Web Services or Google Cloud), custom server builds should you need it, and 24/7 customer support. Depending on your business' focus, you may need a web host that can handle pageviews or visitors that rank in the high thousands or millions. Many busy hosting plans offer an onboarding specialist that can help you get started, too.
As longtime website owners and hosting nerds, we've been asked often: "Which web host is your personal favorite?" We recently decided to take this question seriously — exhaustively testing accounts with all the best web hosting services to analyze their uptime, features, pricing, support, and more. So who do we believe offers the best web hosting? See below for our top reviews of 2020, conveniently broken out by category:
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store.