You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
We use this analogy on our web hosting page. Shared hosting is like an apartment building – lots of residents in the same building, sharing the same resources, but also very affordable. Dedicated servers are like having your state-of-the-art house, where you’ll pay a lot more, but you also don’t have to share the space or utilities with anyone. VPS is in the middle, like a townhouse, where you have a few residents in the same building, but you each have dedicated resources and are in full control of your home. It costs less than a dedicated server, but still gives you much of the same benefits.
Once you choose your provider, it's time for you to open an account with the monthly plan that fits your needs. If you still have questions about which plan is suitable for you, call its customer support staff and have them assist you through the registration process. Companies will generally charge a credit card on a monthly basis, however, some companies will also offer discounts for paying a yearly payment at once.
Beyond that, DreamHost is a top website hosting company for many reasons. It operate its own control panel, which is convenient and easy to understand. While phone customer support isn't available 24/7, it is responsive to live chat and tickets. The company uses super-fast SSDs for all its storage, has a free SSL certificate (for more secured web browsing) and provides SSH access for those plans that are intended for more technical users.
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It provides you with even more options, including root access, access to Apache and PHP.ini (modification of PHP variables), and much more. You can also install an SSL certificate, and all software program types. In short, you get more freedom in terms of administering and configuring your server, without the hassle of managing any physical hardware.
A dedicated server is best suited to anyone looking to build complex websites that need to look after hundreds of users in a no-compromise environment. (Think Amazon.) It’s like having your own computer: you don’t have to share your space, power or resources with anyone else. Dedicated servers are usually the fastest and most powerful choices available, though some of the high-end VPS options can give the lower performing dedicated servers a run for their money – so check the specs.