SiteGround developed several in-house innovations that put them ahead in this market, including a unique technology to actively monitor their servers, preventing downtime in real time, and custom software for live chat and support ticketing. These examples of going the extra mile for the user have resulted in 99.996% uptime annually and exceptional customer support around the clock. Read our review for more on why SiteGround is a stellar choice for small business hosting.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
We're often asked whether a virtual private server is faster than shared hosting options. Unfortunately, it's impossible to provide a general answer. There are powerful hosting plans with faster computing resources than that of a VPS. The difference, however, lies in the fact that our VPS services offer guaranteed resources (computing power), whereas shared hosting products are influenced by the number of resources available to other customers and ultimately only represent theoretical values.
Our site is committed to publishing independent, accurate content guided by strict editorial guidelines. Before articles and reviews are published on our site, they undergo a thorough review process performed by a team of independent editors and subject-matter experts to ensure the content’s accuracy, timeliness, and impartiality. Our editorial team is separate and independent of our site’s advertisers, and the opinions they express on our site are their own. To read more about our team members and their editorial backgrounds, please visit our site’s About page.
When it comes to server operating systems, Linux is typically the default option. Still, some services offer a choice of Linux or Windows hosting. If you have specific server-side applications that require Windows, such as SQL Server or a custom application written in .NET, then you need to make sure your web host has Windows hosting. But don't let the idea of a Linux host intimidate you. Nowadays, most web hosts offer a graphical interface or a control panel to simplify server administration and website management. Instead of typing at the command line, you'll click easily identifiable icons.
GlowHost earned our kudos for its 91-day money-back guarantee. It's six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also offers 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 data centers worldwide. Finally, the company garnered extra kudos by driving all its hosting services with wind power.
Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost.
HostGator offers unlimited storage and bandwidth and good support to assist you. The cheapest plan starts at $2.99/mo (with a 6-month commitment) and renews at $14.95/month or $3.98/mo (with a 36-month commitment) renewing at $9.95/month. You can host 1 website and thee plan includes generous unmetered storage and bandwidth, free SSL and a solid 45-day money-back guarantee.
This is unfortunate because, these days, owning a website is becoming a crucial part of running a successful business, and more and more folks are establishing a web presence for their personal brand as well. You can use hosting to sell online, store and share your portfolio, or even publish your freelance writing samples and resumé. Yet, even the basics — What is web hosting? — can be lost on the average web user.
In order to publish your website online, your business website requires a web hosting service. However, a web host gives business owners more than just web hosting services! For example, web hosting firms typically employ in-house technicians to make sure their clients' websites are up and running 24/7. Plus, when website owners are in need of help or troubleshooting (e.g. script debutting, email not able to send/receive, domain name renewal, and more), the web host's in-house support are the go-to people. A professional web hosting service ensures a hassle-free experience for business owners, so they can efficiently focus their time and effort on their businesses.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.