Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
We're often asked whether a virtual private server is faster than shared hosting options. Unfortunately, it's impossible to provide a general answer. There are powerful hosting plans with faster computing resources than that of a VPS. The difference, however, lies in the fact that our VPS services offer guaranteed resources (computing power), whereas shared hosting products are influenced by the number of resources available to other customers and ultimately only represent theoretical values.
Ultimately, it is used to decrease hardware costs by condensing a failover cluster to a single machine. Thus decreasing costs dramatically while providing the same services. Server roles and features are generally designed to operate in isolation. For example, Windows Server 2019 requires a certificate authority and a domain controller to exist on independent servers with independent instances of windows server. This is because additional roles and features adds areas of potential failure as well as adding visible security risks (placing a certificate authority on a domain controller poses the potential for root access to the root certificate). This directly motivates demand for virtual private servers in order to retain conflicting server roles and features on a single hosting machine. Also, the advent of virtual machine encrypted networks decreases pass-through risks that might have otherwise discouraged VPS usage as a legitimate hosting server.
Sometimes you need more power than an entry-level web hosting service can provide. If you're looking to take your business online and want to build your website on a server that offers more power, stability, and flexibility than shared hosting, but you don't want to pay the higher cost of dedicated hosting, VPS, or virtual private server hosting, may be the perfect middle-of-the-road service tier for your business.
This is unfortunate because, these days, owning a website is becoming a crucial part of running a successful business, and more and more folks are establishing a web presence for their personal brand as well. You can use hosting to sell online, store and share your portfolio, or even publish your freelance writing samples and resumé. Yet, even the basics — What is web hosting? — can be lost on the average web user. 

But, again, operationally it's quite strong. 24/7/365 customer support is available not only by live chat and email, but by phone. It offers free site migrations with some dedicated attention paid to making a transfer as smooth as possible. And, if you're willing to go for one of the higher-end plans, the company has put some serious attention into performance and caching.
Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost. 
This is unfortunate because, these days, owning a website is becoming a crucial part of running a successful business, and more and more folks are establishing a web presence for their personal brand as well. You can use hosting to sell online, store and share your portfolio, or even publish your freelance writing samples and resumé. Yet, even the basics — What is web hosting? — can be lost on the average web user.
In this day and age, you don’t have to be a 5-star designer or experienced developer to have a website. That’s why man invented website builders — the time-saving, headache-free, web-design-for-dummies alternative to complex coding. You can point and click to add elements like photos or videos, type content into a visual editor, click one more button, and watch as it all magically appears live on the Internet. Seriously, these tools are brilliant, and it gets better:

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When it comes to server operating systems, Linux is typically the default option. Still, some services offer a choice of Linux or Windows hosting. If you have specific server-side applications that require Windows, such as SQL Server or a custom application written in .NET, then you need to make sure your web host has Windows hosting. But don't let the idea of a Linux host intimidate you. Nowadays, most web hosts offer a graphical interface or a control panel to simplify server administration and website management. Instead of typing at the command line, you'll click easily identifiable icons.
A VPS runs its own copy of an operating system (OS), and customers may have superuser-level access to that operating system instance, so they can install almost any software that runs on that OS. For many purposes they are functionally equivalent to a dedicated physical server, and being software-defined, are able to be much more easily created and configured. They are priced much lower than an equivalent physical server. However, as they share the underlying physical hardware with other VPSes, performance may be lower, depending on the workload of any other executing virtual machines.[1]
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