You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
Do you plan to sell products or services? If so, you'll want to invest in a web hosting service that offers Secure Sockets Layer (SSL). An SSL connection encrypts the financial information that shuttles between users' web browsers and your website, thus safeguarding the transmission of the purchasing information. Some hosting companies include a free SSL certificate when you sign up for a web hosting plan, while others charge close to $100. You can save some money by shopping around for services that offer the cheaper SSL plans.
Users are guaranteed the resources on their VPS server for their web hosting accounts. This means that your account will always be allocated the set amount of RAM, CPU, and disk space you've chosen regardless of what other users on the server are doing. This allows for greater stability and performance of your website, applications, and email. You also do not share the operating system with any other users, providing better security for your website files.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
VPS hosting works the same as Shared Hosting, except you have additional features such as your own WHM panel. If you have any questions about the specifics of our hosting, be sure to contact our Live Sales center for more help. Contact information for the Sales team can be found at the bottom of the page. They can be contacted via phone/chat/email/Skype.

Running a website doesn’t have to be hard work! Our customer service experts & our Papa Squad are here for you at every stage of your website development. Need help registering a domain and configuring your email? We have everything covered! We’ll make sure that your website runs smoothly, loads quickly and is ready to handle the constantly evolving industry of internet marketing. Websites contain more data than ever before, and you need to know your web hosting company can provide you with the power and speed you need to keep your website running smoothly.
Users are guaranteed the resources on their VPS server for their web hosting accounts. This means that your account will always be allocated the set amount of RAM, CPU, and disk space you've chosen regardless of what other users on the server are doing. This allows for greater stability and performance of your website, applications, and email. You also do not share the operating system with any other users, providing better security for your website files.
A dedicated server is best suited to anyone looking to build complex websites that need to look after hundreds of users in a no-compromise environment. (Think Amazon.) It’s like having your own computer: you don’t have to share your space, power or resources with anyone else. Dedicated servers are usually the fastest and most powerful choices available, though some of the high-end VPS options can give the lower performing dedicated servers a run for their money – so check the specs.
Moving to another website consists of transferring the website’s files and databases, configuring your site with the new host, and directing your domain’s DNS to the new host. Once you pick a new site host, they can usually help you out with this process. The cost will depend on the host you’re switching to, but it can range anywhere from $150-$400.
That said, not all web hosts offer email. WP Engine, for example, does not. In such instances, you must email accounts from a company other than your web host. GoDaddy, for instance, sells email packages starting at $3.49 per user, per month. That might sound like a hassle, and just one more thing to keep track of, but there are actually some webmasters who feel that separating your email hosting and web hosting services is smart. That way, one provider going offline won't completely bork your business.

CloudLinux helps protect websites in a shared website hosting environment. If one of the websites on the servers gets attacked or gets a sudden growth in popularity and a lot of unexpected traffic, it will start draining all of the server resources, affecting other websites. CloudLinux makes sure this doesn’t happen. It will either slow down the website to stop it from hogging all resources or it will temporarily shut it down.

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The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
WordPress Support	WordPress is an online website creation tool. It is a powerful blogging and website content management system, which is a convenient way to create and manage website. WordPress powers over 25% of websites on the internet. Most hosting providers will tell you right away if their plans are WordPress-compatible or not. The simple requirements for hosting your WordPress websites include: PHP version 7 or greater; MySQL version 5.6 or greater. 

We use this analogy on our web hosting page. Shared hosting is like an apartment building – lots of residents in the same building, sharing the same resources, but also very affordable. Dedicated servers are like having your state-of-the-art house, where you’ll pay a lot more, but you also don’t have to share the space or utilities with anyone. VPS is in the middle, like a townhouse, where you have a few residents in the same building, but you each have dedicated resources and are in full control of your home. It costs less than a dedicated server, but still gives you much of the same benefits.
Whether I’m geeking out with Ryan, Laura, and the team, or sketching out server diagrams to explain the basics to my grandmother, talking about a career in web hosting is always a creative endeavor, and I love it. Hopefully, this guide has cleared up some of the common confusions of hosting services, and you’re ready to sign up with the web host that best fits your upcoming site needs.

Telling someone what I do for a living is always an interesting experience. Either we’re totally in sync, both lost in conversation about WordPress woes or some time-saving program update, or it’s me talking with crickets in response. There’s just something about web hosting. It’s hit-or-miss whether someone is up to speed on the nuances of all that this industry has to offer.

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