You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
A Content Distribution Network (CDN) is a network of servers distributed geographically. The purpose of a CDN is to deliver content on the internet much faster. If a user in Toronto is trying to access your website, the closest server to them will take care of this. But someone coming to your website from Sydney, Australia, will be catered to by a server closest to them. The main host server holds your website content, and all the other servers have a cached version each.
Shared hosting is web hosting in which the provider houses multiple sites on a single server. For example, Site A shares the same server with Site B, Site C, Site D, and Site E. The upside is that the multiple sites share the server cost, so shared web hosting is generally very inexpensive. In fact, you can find an option for less than $10 per month.
Partitioning a single server to appear as multiple servers has been increasingly common on microcomputers since the launch of VMware ESX Server in 2001. The physical server typically runs a hypervisor which is tasked with creating, releasing, and managing the resources of "guest" operating systems, or virtual machines. These guest operating systems are allocated a share of resources of the physical server, typically in a manner in which the guest is not aware of any other physical resources save for those allocated to it by the hypervisor. As a VPS runs its own copy of its operating system, customers have superuser-level access to that operating system instance, and can install almost any software that runs on the OS; however, due to the number of virtualization clients typically running on a single machine, a VPS generally has limited processor time, RAM, and disk space.[2]
You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
Alexandra Leslie’s interest in website administration was sparked in her teens, priming her for a fast-paced career in managing, building, and contributing to online brands, including HostingAdvice, Forbes, and the blogs of prominent hosting providers. She brings to the table firsthand experience in reviewing web hosts, perfecting website design, optimizing content, and walking site owners through the steps that add up to a successful online presence. Today, she combines her extensive writing experience with technical understanding to unpack some of the most complex topics that daunt novice website owners, as well as the subjects that excite veteran technologists within the HostingAdvice readership.
We're often asked whether a virtual private server is faster than shared hosting options. Unfortunately, it's impossible to provide a general answer. There are powerful hosting plans with faster computing resources than that of a VPS. The difference, however, lies in the fact that our VPS services offer guaranteed resources (computing power), whereas shared hosting products are influenced by the number of resources available to other customers and ultimately only represent theoretical values.

Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers.
Complete Internet Solutions is not like that. The price they quote is your locked-in price. In addition, they offer a free twelve months on top of your term. So, if you sign up for two years at $3.95 a month, you pay $94.80 for the two years, and then pay nothing for another year. If you choose to renew at the end of those three years, you can repeat that pricing program without a fee increase. This is how it should be done.
Speaking of email and limits, you'll want the ability to create an unlimited number of accounts. Should your website grow significantly, you'll appreciate being able to scale your email accounts without spending additional money. Web hosts typically place a cap on the amount of storage per email account. In other words, you may be able to create an unlimited number of email accounts, but each one may have a 10GB storage cap. Take time to investigate a potential web host's email offerings so as not to be surprised by its messaging limitations. Again, find out what the unlimited gotchas might be.
Paul joined the Hosting.Review team right from the start as a content writer and marketer. He was the person responsible for establishing a trademark for in-depth web hosting evaluation and superb review articles. Before joining Hosting.Review, Paul was working on various projects as a freelancer. Paul spends his free time reading fantasy books and graphic novels.
Most VPS hosts only offer servers running Linux-based operating systems; you'll need to dig a bit to find Windows-based VPS hosting. This is important to note if you're planning on running software that requires a Microsoft-compatible environment. That said, Linux-based VPS hosting will save you a few bucks; Linux servers usually cost $10 to $20 less than Windows servers.
But, again, operationally it's quite strong. 24/7/365 customer support is available not only by live chat and email, but by phone. It offers free site migrations with some dedicated attention paid to making a transfer as smooth as possible. And, if you're willing to go for one of the higher-end plans, the company has put some serious attention into performance and caching.
On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
Finally, we were quite happy with their money-back guarantee. They offer a full 90-day guarantee (except for domain names you buy) and a pro-rated refund for the rest of your time. So if you want to cancel after 18 months and have six months left in your term, you'll get back the cost of the six remaining months. It's clear, it's understandable, and it's the straightforward way we'd like to see most providers use as a model. 

Do you plan to sell products or services? If so, you'll want to invest in a web hosting service that offers Secure Sockets Layer (SSL). An SSL connection encrypts the financial information that shuttles between users' web browsers and your website, thus safeguarding the transmission of the purchasing information. Some hosting companies include a free SSL certificate when you sign up for a web hosting plan, while others charge close to $100. You can save some money by shopping around for services that offer the cheaper SSL plans. 

PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services. 

We're often asked whether a virtual private server is faster than shared hosting options. Unfortunately, it's impossible to provide a general answer. There are powerful hosting plans with faster computing resources than that of a VPS. The difference, however, lies in the fact that our VPS services offer guaranteed resources (computing power), whereas shared hosting products are influenced by the number of resources available to other customers and ultimately only represent theoretical values.
A Virtual Private Server (VPS) is an independent, virtual partition on a physical server. Think of a server with different "containers" within it. When you sign up for HostPapa VPS hosting, you get one of these containers to manage as you wish⁠—install applications or scripts, and arrange your web files the way you want. It's private, secure, and flexible.
Telling someone what I do for a living is always an interesting experience. Either we’re totally in sync, both lost in conversation about WordPress woes or some time-saving program update, or it’s me talking with crickets in response. There’s just something about web hosting. It’s hit-or-miss whether someone is up to speed on the nuances of all that this industry has to offer.

But there's one thing that's the most important for all beginners - customer support. And HostPapa is just brilliant in this field - it has a multilingual 24/7 live chat, phone, and ticket support as well as the most extensive knowledge base possible. So whether you want to chat with someone or solve an issue yourself - HostPapa has all the means for that.


1. Is it going to be a static HTML site or do you need a website builder or a CMS? If you only need a simple static website, any host will do the job just fine, so you can concentrate on the cheapest pricing. However, if you need a CMS or website builder solution, look at the best providers that include auto-installers or built-in website builders.
You could think of the sites that share your server as your roommates; there's really not that much separating you from them. Sure, you can close the bedroom door, but they can still cause nightmares for you in the kitchen and the bathroom. In web hosting terms, all the sites share a single server's resources, so huge traffic spike on Site A may impact the neighboring sites' performances. It's even possible that another site could take down the shared server altogether, if it crashed hard enough.

Partitioning a single server to appear as multiple servers has been increasingly common on microcomputers since the launch of VMware ESX Server in 2001. The physical server typically runs a hypervisor which is tasked with creating, releasing, and managing the resources of "guest" operating systems, or virtual machines. These guest operating systems are allocated a share of resources of the physical server, typically in a manner in which the guest is not aware of any other physical resources save for those allocated to it by the hypervisor. As a VPS runs its own copy of its operating system, customers have superuser-level access to that operating system instance, and can install almost any software that runs on the OS; however, due to the number of virtualization clients typically running on a single machine, a VPS generally has limited processor time, RAM, and disk space.[2]
Our web hosting plans are designed for Canadian small businesses and entrepreneurs wishing to build, grow, and publish their website quickly and efficiently without breaking the bank, and include great tools such as Site Builders, WordPress, email, visitor statistics, and more. They are easy enough to use even if you have no technical experience, while being powerful and versatile enough to meet the needs of advanced software developers and power users.
For over a decade we’ve helped business owners, entrepreneurs, bloggers and digital enthusiasts make their online vision a reality with award winning web hosting services. For both personal and professional websites, we are the Canadian web hosting company you can rely on. We have the technology to ensure your site runs smoothly and we’re here for you every hour of everyday. Want to succeed online? Use HostPapa web hosting services to power your website.
When you sign up for SiteGround, you get a proactive chat from a live agent offering to call you, inquiring if you need any help setting everything up. Customer support includes tutorials, live chat, tickets, and phone calls. All are available 24/7 - and when you call on a Saturday night and get connected to an agent in 10 seconds, you know you're getting your money's worth.
Unlike shared or VPS hosting, dedicated hosting makes your website the lone tenant on a server. To extend the housing metaphor, having a dedicated server is like owning your own home. The means that your website taps the server's full power, and pays for the privilege. If you're looking for a high-powered site—an online mansion for your business—dedicated hosting is the way to go. That said, many dedicated web hosting services task you with handling backend, technical issues, much as homeowners have manage maintenance that renters generally leave to their landlords. 

For over a decade we’ve helped business owners, entrepreneurs, bloggers and digital enthusiasts make their online vision a reality with award winning web hosting services. For both personal and professional websites, we are the Canadian web hosting company you can rely on. We have the technology to ensure your site runs smoothly and we’re here for you every hour of everyday. Want to succeed online? Use HostPapa web hosting services to power your website.
Once you register your website's domain name, it's time to start picking the specs for your server. Web hosts typically offer multiple VPS plans that have varying amounts of email capability, RAM, storage, CPU power, domain hosting, and monthly data transfers. The plans typically include website builders that let you quickly create a face for your site without much—or even any—coding required. A solid web host should offer at least 4GB of RAM, 100GB of storage, and an ample volume of monthly data transfers. If you expect a significant amount of website growth, then you should look for a web host that has as many unlimited offerings as possible. For example, Hostwinds—the PCMag Editors' Choice for VPS hosting—offers unlimited email, domains, and monthly data transfers. Note, however, that as with all unlimited service offerings, you really need to read the fine print to make sure that what you mean by unlimited and what the hosting service means by it.
VPS hosting sits in the intersection of shared hosting and dedicated servers. Unlike shared hosting, VPS is an isolated environment with dedicated resources, which means you have more processing power and your site loads faster. VPS is best suited for applications that have seasonal traffic spikes or RAM-heavy/CPU-intensive applications. If you are developing a new application that has a complex database and you’re not sure how many visits you’ll get, VPS hosting is the affordable option to start with before you upgrade to a dedicated server.
Finally, we were quite happy with their money-back guarantee. They offer a full 90-day guarantee (except for domain names you buy) and a pro-rated refund for the rest of your time. So if you want to cancel after 18 months and have six months left in your term, you'll get back the cost of the six remaining months. It's clear, it's understandable, and it's the straightforward way we'd like to see most providers use as a model.
You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
SSDs are three times faster than the traditional HDDs (Hard Disk Drives) where data was stored in the past. Some website hosting providers still rely on those, putting their customer data at risk of getting lost, as HDDs are not just slower but also a lot less reliable. HostPapa doesn’t compromise on quality when it comes to our customers’ data and hosting experience.
When it's time to set up shop, look for a web host that offers the aforementioned dedicated servers, as well as advanced cloud server platforms (such as Amazon Web Services or Google Cloud), custom server builds should you need it, and 24/7 customer support. Depending on your business' focus, you may need a web host that can handle pageviews or visitors that rank in the high thousands or millions. Many busy hosting plans offer an onboarding specialist that can help you get started, too.
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
In terms of what many vendors call unlimited service, Web Hosting Pad's terms of service indicate that its definition of unlimited is what it calls "incremental." Basically, as you need more capability, it wants to discuss that with you, both to help you get the most out of its services, and to make sure you're using its systems without abusing them.
I was running a small private weather website in AWS and the satellite images got "picked up" by a news website and they regularly use them during major weather evenings. AWS' 12c per GB of outbound network traffic made things expensive and VPSServer makes this a lot more manageable and has excellent data volumes included with the price of the VPS. I also get many more CPUs for the price compared to AWS, so I am a happy customer.
×