You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support. 

Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser.  

If you host it in a VPS environment, your site won't share resources with neighboring sites, the way it would with shared hosting. In fact, your site lives in a partitioned server area that has its own operating system, storage, RAM, and monthly data transfer limits, so you can expect smoother, more stable site performance. The sites with which you share your server are far less likely to affect your site—or even take it down altogether—than they would be on a shared site. Knowing how VPS setups operate is just the first step, however. You still need to familiarize yourself with the essential features needed for building a rock-solid, VPS-hosted website.
CDNs not only help the stability of your website by distributing the traffic among different servers, they can also help to prevent cyber attacks. If a hacker tries to gain access to the cached version of the website from the server closest to them, your original content will remain untouched. HostPapa always aims to provide you with the best website hosting features to ensure your visitors are always pleased with your website.
Partitioning a single server to appear as multiple servers has been increasingly common on microcomputers since the launch of VMware ESX Server in 2001. The physical server typically runs a hypervisor which is tasked with creating, releasing, and managing the resources of "guest" operating systems, or virtual machines. These guest operating systems are allocated a share of resources of the physical server, typically in a manner in which the guest is not aware of any other physical resources save for those allocated to it by the hypervisor. As a VPS runs its own copy of its operating system, customers have superuser-level access to that operating system instance, and can install almost any software that runs on the OS; however, due to the number of virtualization clients typically running on a single machine, a VPS generally has limited processor time, RAM, and disk space.[2]
For many customers, possibly the most influential variable in evaluating a hosting service is cost. Cost can drive conversion, but cost can also cause you to make regrettable purchasing decisions. Don’t assume the cheapest option you can find is the best. Low cost can also mean low value, but not with the affordable hosts atop our recommendations list.
If you're planning on selling a product, look for a web host that offers a Secure Sockets Layer (SSL) certificate, because it encrypts the data between the customer's browser and web host to safeguard purchasing information. You're probably familiar with SSL; it's the green padlock that appears in your web browser's address bar as you visit an online financial institution or retail outlet. A few companies toss in a SSL certificate free of charge; others may charge you roughly $100 per year for that extra security layer. 

If you want reasonably priced server space that won't load pages at a snail's pace when a neighboring site gets a huge traffic spike, VPS is a good option for your business. We've reviewed many VPS hosting services and included the best of the bunch in this guide. You should look into a dedicated server if you want to build a website on an even stronger foundation and can afford the bill.

A dedicated server is best suited to anyone looking to build complex websites that need to look after hundreds of users in a no-compromise environment. (Think Amazon.) It’s like having your own computer: you don’t have to share your space, power or resources with anyone else. Dedicated servers are usually the fastest and most powerful choices available, though some of the high-end VPS options can give the lower performing dedicated servers a run for their money – so check the specs.

Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers.
SSL certificates are needed because they encrypt the data exchange between your website and the visitor’s browser, making it impossible for hackers to get access to this data. This is especially important if you store your customers’ credit card information. For a complete website hosting experience, HostPapa provides you with a Let’s Encrypt SSL Certificate completely free of charge!
On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
In housing terms, VPS hosting is like renting your own apartment in a larger building. You're much more isolated than in the roommate situation mentioned above; it's still possible that a neighboring apartment could causes annoyance for you, but far less likely. In web hosting terms, Site A's traffic surge won't have nearly as much impact on Site B or Site C. As you'd expect, VPS hosting costs more than shared hosting. You'll pay roughly $20 to $60 per month.
You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you.
A web hosting account is a secure space on powerful computers (called servers) located in special buildings (datacenters) that provide consistently fast Internet connections, redundant power supply, and physical access security. Today, web hosting has evolved from being considered “just some space on a server” to being a comprehensive platform on which you can build, publish, and market your website, in addition to providing powerful collaboration tools such as email, calendars, and file sharing.
You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you.
Many web hosting services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some web hosting services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider.

Shared hosting is web hosting in which the provider houses multiple sites on a single server. For example, Site A shares the same server with Site B, Site C, Site D, and Site E. The upside is that the multiple sites share the server cost, so shared web hosting is generally very inexpensive. In fact, you can find an option for less than $10 per month.


While there are many components to a successful website, it all starts with web hosting. Ensuring that your web hosting company is a top rated, award winning industry leader is a good start to ensure online success! Hundreds of thousands of domains rely on our cutting-edge servers and green data centres to keep their sites running smoothly, and so can you. When you have the right web hosting company on your side, managing your website truly becomes that much easier. HostPapa is the Canadian web hosting company you can trust!
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